Support

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@twohype.com.

SHIPPING CHARGES

Orders are shipped to the address designated by the purchaser, subject to shipping restrictions. Two Hype offers shipping within the United States, U.S. territories, and to APO/FPO addresses. Risk of loss and title for items pass to the purchaser upon delivery to the carrier. Purchasers are responsible for filing claims for damaged or lost shipments and for all shipping costs.

RETURNS & EXCHANGES

For your convenience, we offer our customers the option to return eligible products within 30 days of purchase. Returns or exchanges require proper documentation, packaging, and materials.

To begin the process of returning your eligible order, please follow our contact us page. You will then be prompted to select your item(s) for return and instantly generate your return shipping label. For U.S. returns, customers will be granted an online gift card equal to the amount paid for the item(s) returned, minus an $8 restocking fee. Original shipping cost will not be reimbursed.